Every customer is unique, and their needs during an outage can vary significantly. Our system enables us to understand who to respond to first based on their individual requirements. We tailor our services and product offerings to match the specific needs of each customer, ensuring that they receive the support they require.
With the “Security of Supply for Vulnerable Customers” system, we optimize resource allocation by matching the right services and products to the right people. This not only ensures that vulnerable customers receive the assistance they need promptly but also reduces waste and maximizes the impact of our response efforts